"Stressful Birth, Fantastic Care in Theatre"

About: Wythenshawe Hospital / Maternity care

I had my baby some time ago. Throughout the pregnancy i had various problems, gestational diabetes, too much fluid in the womb. Unfortunately the service recieved during this period was poor. Waiting sometimes up to three hours for scan. Once waited over hour and half to be told i would be next. When i wasnt i asked again and they had lost my paperwork and all the staff had gone.nothing was ever properly explained which was difficult being it was my first successful pregnancy. I had to be induced early due to problems and was left for two weeks. I mentioned isaw my babys heartbeat rise dramatically several times and they said it was ok. Eventually after two tries to induce me they took me to break my waters. The found there was an infection and the baby was in distress. I had an emergency section. I lost over half my blood, very nearly died, but the theatre staff were incredible and truly i cannot thank them enough. The midwife was wonderful as was the anaesthetist. Me and baby were on critical care for a while and again looked after well. I feel without the staff in theatre that i had i would have made it, and on the specialist units my baby was on saved his life also. I am pregnant again and have moved from the area, but really want to go back to this hospital if i can.

Story from NHS Choices

Responses

Response from Manchester University NHS Foundation Trust

We are sorry to receive comments via NHS Choices about the poor experience and delays you experienced whilst receiving Antenatal care at Wythenshawe Hospital. Please accept our apologies for our delayed response to your comments.

We are aware of the difficulties of scan waiting times and have introduced a midwife led service to support reducing waiting times. Antenatal staff have been reminded of the importance of ensuring women who mainly receive hospital care are given full explanations of care and are encouraged to meet their community midwife for further support and advice. We are also sorry that having had an induced labour you eventually ended up with an emergency Caesarean section.

Thank you for your positive feedback regarding the care you received from the theatre staff and we are delighted that although you have moved out of the area you will be having your next baby here at Wythenshawe maternity hospital.

It is difficult to respond to all posts in a full way often because of a lack of detailed information, therefore if you would like to discuss your experience with us in more detail, please do not hesitate to contact our Patient Advice and Liaison Service (PALS) on 0161 291 5600 or by e-mailing pls@mft.nhs.uk quoting reference number PO17/0290 and they would be happy to discuss your comments in more detail.

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