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Worst Hospital for Cancer Treatment

Story from nhs.uk

"Worst Hospital for Cancer Treatment"

About: St George's Hospital (Tooting) (London)

My first review was dismissed due to writing several words in capitals. I was making a point

This time I will be short and simple

St George's Hospital is the Worst Hospital for the treatment of Cancer

If I had my choice again I would never have visited them communication is appalling they never reply to phone calls they never reply to messages left on answering phones.

They do not book appointments when they say they are going to.

Waiting times have ranged from 5 hours waiting for chemotherapy

3 hours waiting for an appointment with

The Rose Centre

The PAL service was useless didn't do a thing to help

Cancer Patients should go elsewhere they do not care about you at St George's Hospital

If you phone for help or questions do not expect an answer

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Responses

Response from St George's Hospital (Tooting) 6 years ago
St George's Hospital (Tooting)

Submitted on 11/09/2017 at 16:34
Published on nhs.uk at 17:31

Dear Ms Prosper

I was very sorry to learn of your concerns about your treatment.

Thank you for raising them with us directly and I am sorry that you found the service provided by PALS to be wanting.

If you would like another personal response to your concerns then please do email specifics to complaints@stgeorges.nhs.uk.

If you would like to discuss your concerns about PALS then please contact me sarah.duncan@stgeorges.nhs.uk.

With kind regards,

Sarah Duncan

Patient Experience Manager

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