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ENT /Ward 19

Story from nhs.uk

"ENT /Ward 19"

About: Leicester Royal Infirmary / Ear, Nose and Throat

Our son came into the hospital on 2nd September for a Tonsillectomy. Although we had a long wait from first seeing the consultant back in January we could not have been happier with the care our son and ourselves received. We found all staff fantastic. From the pre op nurse we spoke to on the telephone to nursing staff, theatre staff, surgeon, health care assistants, and not forgetting the wonderful play specialist. Our minds were totally put at rest on what was a very difficult and emotional day.

Thank you all so very much we are all so very greatful. Keep up the good work

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Responses

Response from Leicester Royal Infirmary 6 years ago
Leicester Royal Infirmary

Submitted on 07/09/2017 at 14:25
Published on nhs.uk on 08/09/2017 at 04:11

Dear Anna, thank you for taking the time to leave a review for Ear, Nose & Throat at Leicester Royal Infirmary.

We are delighted to hear that, bar the delay in seeing the consultant initially, your son's operation went to plan and you were happy with the level of care your son (and family) received.

Our staff appreciate how worried you would have been and we are glad that they were able to put your mind to rest.

We hope he is now recovering well.

Your comments are appreciated and will be circulated to the teams involved in his care.

Best wishes, Communications, Leicester's Hospitals.

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