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"They looked after our little boy and saved his life"

About: Alder Hey Hospital Blackpool Victoria Hospital / Paediatrics

(as a parent/guardian),

Our son aged 10 only a few weeks ago became extremely poorly at home, he was sick, weak, had neck stiffness and drowsiness with a temperature. Over a very short period I (Mum) noticed spots progressing very rapidly over his body.

I rang NHS direct who sent an emergency response team who then called for an ambulance who took us to Blackpool Victoria Hospital. When we first arrived he got put on the Paediatrics ward, then to Emergency Resuscitation. We knew then our son was extremely poorly and was worryingly deteriorating fast, he was put on Intravenous antibiotics and relevant pain relief.

He then moved to the Paediatric High Dependency Unit. This was confirmed meningococcal septicaemia and suspected Meningitis, he carried on with Intravenous antibiotics and stronger pain relief. All the Nurses and Doctors was very caring and extremely helpful. He then started having seizures, he became unresponsive when he was having the fits and they became more frequent.

The Consultants and Doctors decided it was best to put our son in an induced coma on a ventilator to stabilise his body and so his body could concentrate on fighting the infection. He was put on the Intensive Care Unit and later had a brain scan. The NWTS team where called by the hospital they did the transfer of our son requiring admission to intensive care at Alder Hey children's hospital, the NWTS team did an excellent job.

We was frantic with worry it was the worse time of our life, our son was full of tubes and critically poorly on a ventilator. Alder Hey hospital Paediatric Intensive Care Unit was very professional, and their care was second to none. We would like to thank everybody at Blackpool Victoria hospital and Alder Hey hospital, all the Nurses, Doctors and Consultants who looked after our little boy and saved his life they was absolutely brilliant. A massive thank you from our family.

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 6 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 07/09/2017 at 16:33
Published on Care Opinion at 16:41


picture of Eleanor Walsh

Thank you for taking the time to tell us about your experience of the care and treatment of your son at the Blackpool Teaching Hospitals.

It is really positive to read that you felt that the advice, treatment and care you received in such time critical circumstances was so brilliant. This must have been a very stressful time for you and from what you have written you appear to also have acted as quickly and appropriately. Thank you

I will share what you have written with the teams involved in the care and treatment of your son here at Victoria Hospital and also at NWTS and I can see this has also been shared with Alder Hey Hospital.

One of the ways we learn from our Patient Experiences is through our patient story programme. As you are someone who has come into contact with many of our Staff from different areas, and if you feel able, could you contact my colleague Leanne on: Leanne.Macefield@bfwhospitals.nhs.uk to establish if this is something you would like to participate in?

I hope your son’s recovery has continued and I wish you both well.

Thank you

Andrew

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