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"We found this to be an excellent service"

About: Royal Albert Edward Infirmary

(as a relative),

I attended this Unit with my husband three times recently.

We found this to be an excellent service each and every member of staff are empathetic, polite, respectful and extremely caring.

Although there is a wait this cannot be helped as is due to waiting for results to come back, this is in no way a reflection of the service they provide. The area is clean and pleasant and refreshments are available for those that need them.

Cannot find any fault in this service staff are doing an excellent job. Thank you.

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 6 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust
Submitted on 07/09/2017 at 14:14
Published on Care Opinion at 14:19


Thank you for your posting. The staff very much appreciate it when someone takes the time to give feedback about their treatment and care and I will ensure that your posting is shared with them.

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