"Teamwork at all levels"

About: Forth Valley Royal Hospital Golden Jubilee National Hospital / Cardiac Surgery

(as the patient),

Two weeks ago, I had bypass surgery at the Golden Jubilee National Hospital (GJNH). On the day of the operation, I was given a pill at 6: 00am and woke up some ten hours later in Intensive Care (planned). Next day, I was moved to the High Dependency Unit and from there to my own Ward. A week after the operation, I was allowed home. In the interim, the work of the doctors, nurses, physiotherapists and ancillary staff was an object lesson in teamwork and patient care. By day 5, they had me motivated and able to walk around 50 metres and climb a half flight of stairs. Pain was manageable, thanks to medication.

Before leaving, I acquired one of the best patient publications I have ever read. It is published by the GJNH and entitled, 'Cardiac Information Guide'. This is surely a model for Hospitals through the United Kingdom to study. I have commented separately to GJNH on aspects of it.

GJNH provided me with two exit letters, one for my GP and the other for my area team of District Nurses. The day following my homecoming, I was visited by the District Nurse and the following day had a blood test (to check haemoglobin levels) and an examination of the surgery for possible infection (none). The transition from Hospital to local GP services was complete. Yet to be added to the list of support services (pending) is the Forth Valley Royal Hospital Rehabilitation Team.

It is now 15 days since the operation and this morning, I walked about 500 metres in the fresh air. After my angiogram, the Consultant advised that I 'would have a better long-term future if I undertook bypass surgery'. I am glad that I followed through on that advice and that we, in Central/West Scotland, are served by such a world-class, integrated National Health Service. My personal thanks go to all who have taken my thus far and will take me to full-recovery. Ifeel confident in my treatment and in the future. I hope that my experience will encourage others to undertake a similar journey, as necessary.

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Responses

Response from Catherine Labinjoh, Consultant Cardiologist, Cardiology, NHS Forth Valley

Dear Orkney Boy

It's great to hear that you are doing so well. I'm particularly glad that you found the reading material from the Golden Jubilee National Hospital useful and that the communication between the GJNH and your family doctor was good, meaning that you were able to get the right care at the right time. Transitions of care from one setting to another can be tricky. I know that Cardiology and GP teams have worked hard to ensure that moving from one place to another goes smoothly.

We really appreciate the time you've taken to let us know about your investigation and treatment. I think it will be very helpful to other patients facing a similar experience.

Good luck with your ongoing rehabilitation. I'm confident you'll enjoy working with the cardiac rehab team when the time comes!

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Response from Safia Qureshi, Director of Quality, Innovation and People, Golden Jubilee National Hospital We are preparing to make a change

picture of Safia Qureshi

Dear Orkney Boy

Thank you so much for taking the time to share your story with us. We're delighted to hear that your recovery is going well, the team will be so pleased to read about your great progress. As you say, we hope that your story will reassure other patients in a similar situation.

Thanks also for the feedback on the Cardiac Information Guide, any tips on how to make it more useful or user friendly are always welcome and I will follow this up with the team.

Very best of luck and thank you once again for sharing your experience with us all.

take care,

Safia

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Update posted by Orkney Boy (the patient)

Both responses confirm my experience that the NHS is staffed by dedicated, professional, caring people at all levels. Walk tall!