"Change of appointment!"

My name Eric Peel.

Firstly, I have to say I am a big Freeman Hospital supporter!

However, I received a letter changing my appointment with my consultant from November 21 to September 12th, not a problem. But I need an Echo Scan for the consultant to look at and assess. I've been told that my Echo Scan is still booked for November 21st and can't be changed. My simple question was, is there any point in me seeing the consultant without an Echo Scan as all my previous appointments I had to have one?

I think my biggest gripe has been the total breakdown in communications, i.e. trying to speak to someone who has any idea what's going on. I rang last week and I couldn't understand the member of staff who answered the phone, I was transferred to another person who, said they couldn't help me, before I even asked a question!

If it means I have to travel from Corbridge, Northumber to the Freeman Hospital in September and travel again in November so be it, I will do it.

Sorry, If I appear to be a pain, but trying to access this department and get some help and guidance has been very stressful.