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Can't fault breast care unit

Story from nhs.uk

"Can't fault breast care unit"

About: Basildon University Hospital / General surgery

I was referred to the BCU by my GP after I found a breast lump and had my appointment 10 days later. During the appointment I was very impressed by how well run the department was. I was seen promptly and underwent a consultation, mammogram, ultrasound and treatment for the lump which was fortunately confirmed to be a cyst. A final consultation reassured me that no further treatment was needed but to get any future lumps checked out and not to assume that they will also be cysts.

The staff were very friendly and professional and I was relieved to be thoroughly checked without waiting around or needing second appointments.

All in all my experience reflected the NHS at it's best. Thanks to all the staff in the department.

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Responses

Response from Basildon University Hospital 6 years ago
Basildon University Hospital

Submitted on 05/12/2017 at 18:40
Published on nhs.uk on 07/12/2017 at 03:36

Firstly may we apologise that our response did not appear at the time you posted your comments.

We were pleased that your experience of care in the Breast Care Unit at Basildon Hospital was a positive one.

Please be assured that your comments were forwarded at the time to the senior team to ensure staff were made aware of your kind words.

Thank you.

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