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"cardiology cock-up"

About: Harrogate District Hospital / Cardiology

This is a department which thinks it's acceptable to discharge a patient with an ongoing heart valve issue!!! Where is the duty of care?

Last year after having an echo I was told that there had been no significant change and that I would be due for another scan in 12 months. Because there had been no significant change I contacted the hospital to ask why it was necessary to spend valuable hospital time and money scheduling a consultant appointment to tell me in person that there was no significant change to my condition???

In spring of this year when I hadn't received an appointment for my annual scan, I was told that I had been discharged seemingly for cancelling my consultant appointment, despite having spoken with the department about why. I was told that I would be put back on the list and would receive an appointment for September...nothing has arrived in the post.

Again, I have contacted the Cardiology department to find out what is going on? Only to be told that there is nothing on my notes about an annual follow-up echo or the communication problem that we had earlier this year and that they will look into it...forgive me if I don't hold my breath for a prompt response.

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Responses

Response from Communications and Marketing Manager, Harrogate and District NHS Foundation Trust 6 years ago
Harrogate and District NHS Foundation Trust
Submitted on 06/11/2017 at 14:16
Published on Care Opinion at 14:38


Hello - I'm sorry to hear about your experience with us. Please could you contact our Patient Experience Team and they can explore this issue with you. They can be contacted in a number of ways: https://www.hdft.nhs.uk/patients/patient-experience/

Many thanks

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