"Mental Health Failure"

About: St John's Hospital / General Psychiatry

(as the patient),

I have suffered from severe depression and anxiety for many years. I have been referred to psychiatrists but only a one off appointment which does not help. I waited six months for an appointment and recently went to St. John's to see a psychiatrist.

They asked how I was and if I had suicidal thoughts. I told them I did and they said they were moving on and couldn't really get into anything with me. Total time in their office 10 mins and nothing achieved and nothing done. Complete failure and completely left me feeling worse.

I feel rejected and totally lost and I am tired of being ignored and nothing being done.

Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian

Dear ScittishBirder

Thank you for sharing your feedback with us and l am sorry to read of your recent appointment with the Psychiatrist at St John's Hospital.

I have shared your feedback with the service and l am sure they will be disappointed to read of your recent experiences.

If you would like us to look into this for you in more detail I would be grateful if you can please contact the Patient Experience Team who will try to help:

Email: feedback@nhslothian.scot.nhs.uk

Telephone: 0131 536 3370

Once again, thank you for taking the time to share your feedback with us.

Kind regards

Jeannette

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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