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Out of Hours at Queen Margaret Hospital

Posted By Lexi

"Out of Hours at Queen Margaret Hospital"

About: Queen Margaret Hospital / Out-of-Hours

(as a parent/guardian),

My daughter was assessed by a Nurse Practitioner at QMH out of hours service in Dunfermline. The nurse was called Lynnette Marshall and was amazing. Lovely, very thorough in her assessment and so helpful, kind and compassionate which is a rare find nowadays! She was great with my 3 year old daughter and related to her so well. My daughter received antibiotics for a chest infection and we were extremely satisfied with the service we received from the NHS. This nurse is a credit to the NHS! There are not many like her! I would appreciate if you could make this nurse aware of this feedback.

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Responses

Response from Lisa Cooper, Head of Service, Primary and Preventative Care, Health & Social Care 6 years ago
Lisa Cooper
Head of Service, Primary and Preventative Care,
Health & Social Care

Submitted on 28/08/2017 at 13:01
Published on Care Opinion at 13:27

picture of Lisa Cooper

Dear Lexi,

Thank you for taking the time to share your positive experience of accessing care from Fife Primary care Emergency Services.

I am so pleased to hear of your positive experience and will be delighted to share this with the nurse who consulted with your daughter and with our team as a whole.

As a service our aim to ensure safe, patient centred and effective care delivery.

I hope your daughter's symptoms are improving and she is well again soon.

Kind regards,

Lisa Cooper

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