"No appointments at Cumberland Infirmary?"
About: Cumberland Infirmary / Trauma and orthopaedics Cumberland Infirmary Trauma and orthopaedics CA2 7HY
Posted by soreknee (as ),
My GP referred me to the othopaedic unit at the Cumberland Infirmary at the beginning of June (over a month ago).
I received a prompt response from "Choose and Book" but when I tried to access my referral code on-line I was simply told that "there are no appointments available". I rang "Choose and book" and was told the same thing but that they had contacted the hospital and I should receive a response within two weeks.
Nothing happened so I talked to my GP again who said she would contact the hospital directly. Today I was told by the surgery to ring the hospital appointments dept myself and I was told that "there are no appointments available".
Two questions. Firstly, why is the orthopaedic unit at Cumberland Infirmary so under-resourced and secondly, why can't the appointments system communicate better?