"waiting times for appointments"

About: Park View Health Centre

(as the patient),

I fed up of waiting for the Doctor's surgery to pck up the phone, I waited for 35 minutes and was being charged at premium rate the whole time and was told that i was number 2 throughout the entire period, 36 minutes later I was told that I was number 1.

It amazes me how an appointment booking can take 45 minutes, at peak rate to book a slot. The transition between patient number 1 and number 2 is a delay of 35 minutes.

Disgruntled and annoyed!

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