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Worcester hospital

Story from nhs.uk

"Worcester hospital"

About: Worcestershire Royal Hospital / Maternity care

Well where do I start! Been sat here in your rubbish hospital in postnatal ward for 8 hours my partner can't eat anything she doesn't feel too great and we are still waiting. Your staff haven't got a clue to what's going on it's an absolute joke this place nhs you should be ashamed of yourselves. I was recently in a&e and again sat waiting for 7 hours with chest pain and still wasn't seen by a doctor just nurses who kept fobbing me off. No level of communication or care to people.

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Responses

Response from Worcestershire Royal Hospital 5 years ago
Worcestershire Royal Hospital

Submitted on 08/08/2018 at 14:47
Published on nhs.uk at 15:06

Dear Steve,

Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. I’m very sorry to hear about you and your partner's experience; we will share your comments with the responsible management team for Postnatal. If you wish to discuss this further or would like us to look into your concerns in detail, please contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733; please provide your name, contact information and quote the reference number 34795.

Regards,

Patient Experience Team

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