"Amazing staff at Whiston maternity hospital!"

About: Whiston Hospital / Maternity care

9pm 13.08.17 My daughter went to the maternity unit at Whiston at the start of her labour (accompanied by myself & her husband) The care staff who greeted us were professional & caring. The midwife who began her care was knowledgeable, respectful & assured, helping my daughter to feel she was in safe hands. The midwife who took over her care & facilitated the water birth was fabulous! When we moved to the pool room delivery suite, the staff had prepared it with led candles & low lighting to create a beautifully calm atmosphere & the room & pool were pristine. We cannot thank the midwife enough for their calm Encouragement & nurturing care, within their safe & professional demeanour.

They really listened to our needs & helped my daughter to manage the difficulties of labour (without pain relief) in a safe & supportive environment. They took time, care & attention to ensure the safe delivery of my daughter's & son-in-law's baby girl at 3.17am. The 2nd midwife who attended to support the birth was equally professional, supportive & encouraging. The day shift midwife who attended my daughter, was supportive, friendly, informative & assured.

Every member of staff greeted us with their name, a smile & welcome. Thank you seems such a small statement for what the staff at Whiston delivery suite provided.

Their collective professionalism, kindness, humour, respectfulness, knowledge & all round care was a blessing to receive. You are such a credit to your profession & to the women of Merseyside! Well done & our gratitude to you is immeasurable!

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Responses

Response from Whiston Hospital

Thank you for your comments. We are delighted to hear that your experience of our maternity services was positive. We are very proud of maternity staff and will pass on your very kind and positive feedback to them. Once again thank you for taking your time to inform us of your experience.

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