This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Treatment of my wife during miscarriage"

About: Queen Alexandra Hospital / Gynaecology

Paramedics picked us up after private scan showing we had miscarried the baby and wife was starting to bleed heavily. Paramedics called through to A5 ward and the Head said to take her to A&E. In A&E my wife was left bleeding heavily in the hallway. Nurses came and went and still the head of A5 said we couldn't go to there despite the rooms being empty.

My wife had been bleeding non stop for over 2 hours and still no doctor had seen us, still in the full hallways of A&E needless to say how little dignity my wife was treated with. Nurses were collecting larger samples that were in my wife's blood and put them in clear sight of my wife which was extremely traumatic for her and me.

Went up to A5 until the bleeding was less heavy and we went home.

The next day, we went back to A5 and there was no account or record of my wife being there so we had to explain what happened (which was extremely traumatic) to 5 different members of staff. This showed us what little communication was going on between day/night staff. We felt so disrespected and the trauma of repeating ourselves over and over again took such an emotional toll on us both.

Furthermore, another (whose name I took note of) nurse took us for a scan and they "didn't believe we were pregnant in the first place" which just added to the emotional trauma.

We felt completely alone. As if losing a child wasn't bad enough.

Finally, a doctor took over and the doctor was able to book us in for an operation to remove the rest of our miscarried child.

Nevermind the amount of hours we waited during our 4 return visits to the hospital before we actually got an appointment for surgery. Nevermind the incompetence of losing our initial file and the plain lack of sympathy from the majority of the staff there. We felt treated as if we just had an abortion and there was no regard for my wife's mental state at all.

I have the names of the doctors and nurses in question who made my wife's experience living hell but I will refrain.

Needless to say, we are terrified of going through QA again with anything regarding pregnancy and that is an awful way to feel about your local hospital.

The worst thing is, is that this doesn't seem to have been a one off. I have spoken to nearly a dozen couples both in and outside of QA who have had similar experiences through the A5 and A6 wards.

I have written a formal complaint to my local MP and the hospital itself but people need to know what to expect (sadly) from this hospital.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust 6 years ago
Debra Johns
Patient Experience Officer,
Portsmouth Hospitals NHS Trust
Submitted on 14/08/2017 at 09:19
Published on Care Opinion at 09:29


I am so sorry to learn of you and your wife's experience and the lack of sympathy you received at such a distressing and sad time. Your description of events would certainly not be what we want for our patients or relatives.

We would welcome the opportunity to look into your concerns and to ask a senior member of the Teams involved to discuss this with you.

If this is something you would be interested in then please contact the Patient Advice and Liaison Service (PALS) on 0800 917 6039 or by email at PHT.PALS@porthosp.nhs.uk so that they can raise your concerns with the appropriate people.

Kind regards.

Debbie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k