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Neuorlogy follow up

Story from nhs.uk

"Neuorlogy follow up"

About: Hull Royal Infirmary / Neurology

Trying to get an appointment at this hospital is almost impossible.

You are passed from pillar to post.

Even after My Doctor has wrote to them they seem incapable of finding an appointment.

Aftercare/follow up service is abysmal

Follow up appointment was to be within 3 months it is now almost 6 months and they still can not find a slot.

I can not be treated without diagnosis and a letter back to my doctor advising the use of strong steroids does not help when I have no information as to why these are being administered, the possible side effects or a diagnosis and reason for steroid use.

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Responses

Response from Hull Royal Infirmary 6 years ago
Hull Royal Infirmary

Submitted on 11/08/2017 at 11:34
Published on nhs.uk at 12:31

Thank you for placing your posting on the NHS Choices website. We will ensure your comments are shared with the Neurology team.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice & Liaison Service (PALS) who will be able to take further details and advise accordingly.

The PALS service can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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