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"Detailed care plans, easy to get appointments and very friendly staff"

About: NHS Greater Glasgow & Clyde

(as the patient),

Excellent physiotherapy service. Detailed care plans, easy to get appointments and very friendly staff. Big shout out to Lucie  who has been excellent in providing rehabilitation for my shoulder over the past few months in consideration for my activity aims - incredibly sad she is changing jobs but her next department is lucky to have her.

Thank you!

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 6 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 17/08/2017 at 13:41
Published on Care Opinion at 16:29


Dear Ptnt

Thank you for taking the time to post on Care Opinion. I am pleased to read how well you have got on with our physiotherapy service. Your feedback has already been shared with the service. The team and Lucie were delighted to receive your kinds words.

Best wishes
Lisa

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