This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Visit to Clinic D"

About: Hertford County Hospital

I was pleasantly surprised during my visit to the gastroenterology clinic on Friday and was impressed at the kindness. The doctor was efficient and fully explained everything as they went along. Following the consultation I was spoken to by a nurse who explained in detail, the preparation for a colonoscopy which I am due to have.

The only problem was the lack of parking. I think it might be worth mentioning on appointment letters that there is limited parking only. I had waited a while in the car park for someone to move and was close to missing my appointment slot so

I drove up the road and found the station car park. I don't know the area but if it had been mentioned on the letter that there was alternative parking up the road I would not have waited in the car park and simply driven up to the station car park. Just a thought.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Hertford County Hospital 6 years ago
Hertford County Hospital
Submitted on 08/08/2017 at 11:50
Published on nhs.uk at 16:32


Thank you for your review. We're very pleased to hear that you had a great experience visiting our gastroenterology team at the hospital. Thank you for raising the issues you had with parking. We'll share your review with our clinic team, as well as with our facilities team - who will be keen to hear your feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k