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"My experience of Huddersfield Royal Infirmary A&E"

About: Huddersfield Royal Infirmary

(as the patient),

As a person with a mental heath diagnosis, I have been brought to this A&E by police and family members when I have overdosed to end my life. Whilst here, I have been neglected, told to stop being silly, that I'm selfish.....all by staff. I hate this place. The nurses from my experience are cold, rude and un-empathetic. I have visited here since the age of 18, and nothing has changed. Still the same, rude, grumpy nurses. There recent addition of the mental health team......Feels like a joke.  I was lying in a bed, hallucinating from all the drugs, and the mental health team said I was okay to go home and I was awake.

Not the place in my experience for compassionate care.

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Responses

Response from Adele Muir, Assistant Manager of Patient Advice and Complaints, Calderdale and Huddersfield NHS Foundation Trust 6 years ago
Adele Muir
Assistant Manager of Patient Advice and Complaints,
Calderdale and Huddersfield NHS Foundation Trust
Submitted on 11/08/2017 at 15:20
Published on Care Opinion at 16:11


Thank you for your feedback. I am sorry to learn of your experience whilst under our care. If you would like to discuss this matter further please do not hesitate to contact us as below

Patient Advice & Complaints Service

Calderdale & Huddersfield NHS Foundation Trust
Huddersfield Royal Infirmary
Acre Street
Lindley
Huddersfield
HD3 3EA

0800 013 0018 | patientadvice@cht.nhs.uk

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