"Horrible bedside manner"

My 3 year old was seen by the audiologist today. I warned the audiologist in advance that my daughter had high anxiety levels regarding having a hearing test done (this is the 3rd attempt) and they dismissed it like it was silly. The audiologist proceeded to talk to my daughter in a deameaning mqnor and didn't try to put her at ease at all. They then told me when my daughter was beside herself crying (with dear) 'this is called a tantrum'. Utterly ridiculous behaviour around children. We had to leave the appointment without having the hearing test done. Bedside manner needs to be evaluated.