"Privately insured patient"

What a truley amazing hospital. From the minute you walk in, you feel like a VIP and that you as a person matter. The waiting area is beautiful and the staff are clean, smart and really want to be there. I had foot surgery with my Consultant and their amazing anetastist, I can't rember their name, but they put me at ease straight away and made me laugh and kept me entertained. I have a terrible needle phobia and terrible anxiety around medical equipment and it was no problem to any of the staff, who could not do enough for me. The rooms are beautiful, totally private, ensuring dignity, and privacy at all times. The Consultant's receptionist is a truley wonderful person, they are quick to respond to any emails you said them with any worries or concerns you may have - how every big or small and they really care about you and your well being. The nurses where amazing, the two nurses who helped me first when I arrived where like magic angels, the night nurse was genuine and thoughtful to me. Any time I pressed the buzzer for assistance, a nurse was with me in under 2 minutes. Pleased to help me with a smile, with pain relif, the toilet or a snack.

The food was wonderful and the catering team where so friendly. I would say the food was on par with many top London restaurants . The soup was deifinatley home made, the salad was fresh and crisp and full English breakfast was amazing.

I would like to thank chelsfield park hospital for for being outstanding, the nurses for being kind, hard working and thoughtful at all times. The Consultant and their surgery team for being the best, the catering team for making amazing food, the reception team for being welcoming and last but not least the Consultant's PA, for being very kind to me.

I would advise anyone who has a foot problem to see this Consultant at The Chelsefied, and that I wish I had not left it this long to have surgery.

I would like to also advise people how very very important it is to have private medical insure, it not as expensive as you might think and you can't put a price on health. If I did not have insurance, I would not have been able to afford to have this operation and there is no way I would have been looked after, had the privacy I had and cared for in the was I was with The NHS, which is under immense presure. I have been very badly treated on the NHS in the past which is why I would never use it and always go through the insurance.

Many thanks once again.

MS Gill.