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"Fabulous staff"

About: Kidderminster Hospital

I visited Kidderminster for a pre op appointment but the paperwork I had didn't tell me I should be at Worcester.

The receptionist and 2 nurses worked through their lunch to ensure my pre op happened at Kidderminster which would enable my operation to go ahead.

This administrative error caused them a lot of upheaval, but they carried out their duties and didn't make me feel that I was a "pain" at all.

On the day of my operation, the nursing staff at Kidderminster were incredible once more.

The are so kind, thoughtful and as soon as they realised I needed pain relief it was there.

I cannot sing the praises of the nurses at this much under utilised hospital enough.

If I knew their names and addresses I would be sending each and every member of staff who contributed to my care (including the receptionist on my pre op visit!) a big thank you.

I even received a call the day after discharge to make sure I was coping well and once more I was told not to hesitate to call if I was worried about anything at all.

We all owe our NHS workers a huge debt for the work they carry out selflessly every day and Kidderminster Hospital staff are no exception.

I would highly recommend this hospital but it is only great because of the staff.

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Responses

Response from Kidderminster Hospital 6 years ago
Kidderminster Hospital
Submitted on 15/08/2017 at 16:59
Published on nhs.uk on 17/08/2017 at 04:11


Thank you so much for your very kind comments regarding your recent experiences at Kidderminster Treatment Centre. We are so pleased that you found all of the staff you encountered to be professional, kind and helpful and that your treatment went well. Patient feedback is very important to us and we appreciate you taking the time to share this with us. We will pass your comments on to the staff concerned. It will be greatly appreciated.

Best wishes

Worcestershire Acute Hospitals NHS Trust

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