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"A&e c.a.u very rude"

About: Hereford County Hospital / Accident and emergency

I ended up being taken to hospital cause could not get my pain under control I have endometriosis and this was a bad flare up I ended up in the c.a.u was left on enternox witch is only ok for a short period of time but after being on it for so long it seems to send me funny in a bad way my husband was not happy with the nurse on charge there last night he said the nurse was so rude told him off if he pressed the thing for a nurse and he said their attitude was horrible. I have a care plan down there witch is to help me get out of pain and to make me feel safe- comfortable as I have a fear of hospitals I took my own medication but was still in pain and still on the enternox with my husband said made me turn nasty to him enternox is ok for short term but not left on there for hours they had a bed up in women health for me witch I wasn't told as I can not stay over night in hospital as I get server panic attacks

I was so fed up I just wanted to go home even though I still had pain iv never complained about c.a.u a&e as they always been brilliant but the nurse last night was so rude no need for that at all

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Responses

Response from Hereford County Hospital 6 years ago
Hereford County Hospital
Submitted on 07/08/2017 at 14:02
Published on nhs.uk at 14:31


On behalf of the Wye Valley NHS Trust thank you for your comments with regard to your recent stay in the Clinical Assessment Unit.

We are sorry that you have had to write in and bring your concerns to our notice.

We will forward your concerns to the Sister of the Ward in order that she can share your comments with her staff.

Please do not hesitate to contact the Patient Experience Team on 01432 372986 if you wish to speak to a member of the team about your experience.

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