"Staff attitude is a common theme"
About: Royal Albert Edward Infirmary / Maternity Royal Albert Edward Infirmary Maternity WN1 2NN
Posted by Anonymous
I rang maternity services for some advice. I am 17 weeks pregnant and needed to speak to a midwife/nurse; however after a telephone conversation, (where the ward clerk asked the nurse running clinic to ring me back), it was concluded that I needed to be seen and assessed.
After arriving, the first thing the nurse said in a narky tone as they opened the door was "I can't scan you". I shunned the comment off as that was the least of my worries, so I proceeded to tell the nurse the issue and that i was asked to come down to the hospital to be seen, they asked "who's told you to do that?" as though they should not have done. This has now made me weary about contacting maternity services at Wigan RAEI if I'm ever concerned in the future. Although I am very greatful for how the doctor saw me promptly, and always will be greatful to the NHS and the services they provide, the attitude of this nurse was unnerving. The way they greeted me, and continued to speak to me was as though I was a burden (until the doctors entered). I understand they may see pregnant girls day in day out, worrying over the smallest thing, but it doesn't mean they can become complacent in their professional duty. I just hope no other patients feel the way I have.