This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Thank You KINGSLEY WARD"

About: Northwick Park Hospital / Clinical haematology

I was admitted to Kingsley Ward after being diagnosed with cancer, at 1st I was worried what my treatment will be like as I knew it was going to be for months I'll be a inpatient and my treatment was very intense.

From the point I got into the Ward I was treated with the up most care and things started to get better day by day with the level of care I received by all the members on Kingsley Ward. I was explained the procedures with my treatment and what to expect from it, I was told numerous times not to worry about nothing just concentrate in getting better we will look after you and I can proudly say they did just that.

The Level of care I received from the team on Kingsley Ward was beyond NHS expectations, each and every staff took pride in what they do for patients and not once I was refused any type of help, advice or care. The team are very dedicated and are a real asset to Kingsley Ward and the especially NHS and I wish all the other departments in NHS provide that level of service.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 6 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust
Submitted on 02/08/2017 at 09:22
Published on Care Opinion at 09:31


Thank you for this lovely feedback. I am so pleased that you were well looked after just when you needed it most.

I have passed your kind words on to the team. They were delighted. We love to hear when we have got it right.

I hope your treatment is going well and that you are getting better.

With very best wishes

Sue

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k