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"Massive asset to a fantastic team"

About: University Hospital Wishaw / Maternity Care (Wards 21-24)

(as the patient),

I am a bit late getting this put on as you might expect with a newborn, however still felt the need to share my experience at the hospital during my labour. In May I had felt contractions all day and after checking with triage team decided to go in to get checked over. When I got there I was having contractions even on the way up to the ward so they took me aside into another room and gave me some pain relief as my waters had broken as I'd got out the car. The midwife and student which helped me for the first couple of hours were fantastic, unfortunately I didn't get their names, although it was then time for a shift change and that's when I had Val as midwife and Lauretta a student looking after me through the night. They were absolutely fantastic and really put me at ease throughout the 12 hours, even with the concern of my high blood pressure and baby's showing a little concern when she wasn't quite at the right angle and showing a little distress when I moved sides.

I was then taken to top up my epidural and undergo an emergency c section which again I wasn't expecting but the full team put me at ease ( I don't remember too much about details as the drugs knocked me sideways) but every person that came to help was fantastic. Afterwards I was taken to my recovery room while baby got taken to be checked over as was breathing a bit erratically, which although it was a worrying time I knew the team were looking after her and doing the best things for her.

I was then left with my husband and eventually baby in my room, having my blood pressure checked regularly although with the epidural wearing off I was in increasing pain and wasn't given much in way of pain relief other than paracetamol and ibuprofen until it was unbearable and I had to ask for more as couldn't leave my bed with the pain. I did have a number of people come in to help me with baby etc but by far the midwife which helped me the most and really seemed to take more time out to help me and make sure I wasn't in as much pain and even help with breastfeeding was Fiona who I genuinely feel is such a massive asset to your fantastic team and want to ensure that the people I've mentioned in particular get the recognition they deserve!

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Responses

Response from Wendy Drysdale, Senior Midwife for Neonatal and Transitional Care Unit, Maternity Services, NHS Lanarkshire 6 years ago
Wendy Drysdale
Senior Midwife for Neonatal and Transitional Care Unit, Maternity Services,
NHS Lanarkshire
Submitted on 01/08/2017 at 17:39
Published on Care Opinion at 18:03


picture of Wendy Drysdale

Dear Loldol,

Thank you for contacting us and giving us this very valuable feedback. Time flies bye so quickly when you have a new baby and it might seem to you that it has taken you some time to contact us. However, I am sure when you think back you will realise that a lot happened in a short period of time before the birth of your baby and the early days are always busy.

It is great to hear the positive experience of both the care and compassion you received from all the staff and teams during your admission, labour and eventually caesarean section birth and in the early hours following the birth of your baby, this can be very difficult as you describe. As a lot happened quickly and your pain relief was ineffective for you after surgery, I would be happy to review your record and answer any query you may have regarding this.

I really appreciate that you have taken the time to thank our fantastic team and especially the staff you have specifically mentioned, I shall pass your comments to them all and I know they will appreciate this and be very humbled by your comments.

I can be contacted directly on 01698 366354 to discuss any queries.

Best wishes and wishing you many fun days ahead,

Wendy

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