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"Sub Total Hysterectomy"

About: Highfield Hospital

I had my first consultation with my consultant on May 20th '17 and was fully informed of my options with regards to treatment, I was fully involved with the decision on how to treat the condition I had. I was admitted on July 24th '17 for my operation, to say I was petrified is an understatement as I'd never had any other medical problems in my 38 years of being alive (apart from giving birth 20 & 21 years ago) To say the nurses, anaesthetist and my Consultant them self put me at ease is an understatement, I was talked to and every step was fully explained. My op was successfull and the next 2 days in hospital were great, the nurses were very attentive and helpful, the hospital is immensely clean and the catering is to a high standard. After being checked by my consultant and discharged, I had my staples out successfully in the treatment room, again all the staff were wonderful and helpful. Unfortunately I was in the 5% who get infections, it was awful but I contacted the hospital and was immediately told to come to the treatment room and was dressed and given the appropriate medication, 2 days later I was seen by my Consultant and again checked and fully dressed my wound. I was offered to come back on a daily basis if necessary to have my dressings changed or to take all of the needed supplies with me (which I chose to do so) again the staff were so thorough and helpful. I was back and forth for a check up for 3 weeks and finally 5 weeks after my op got the all clear, I was so happy and so greatful to all the staff at BMI Highfield, especially my consultant. This place is a great hospital and the staff are all to a wonderful high standard and do there job impeccably. I am truly great film for all they have done for me.

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Responses

Response from Highfield Hospital 6 years ago
Highfield Hospital
Submitted on 31/07/2017 at 19:42
Published on nhs.uk at 20:31


Thank you for leaving this lovely message. I am sorry to hear you ended up having complications following your surgery that resulted in you having so many follow up appointments. It is very reassuring to hear that you felt that the staff looked after you on every occasion. I will pass on your comments to staff, we are very proud of the staff in the hospital and they take great pride in making sure patients get the best possible care.

Thank you again for taking the time to leave this message. If there is anything we can help with in the future please let me know.

Kind regards

Tracy Jackson

Executive Director

BMI Highfield Hospital

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