"Poor quality care"

About: Salisbury District Hospital / Maternity care

Feel so let down by Salisbury antinatal service. After a traumatic birth with my first child at Southampton hospital I was looking forward to a change of hospital with this pregnancy. However lack of care from every department I have so far been in to contact with is dreadful. At 20 weeks I found out that I have a 2 cord vessel, after being dismissed by the sonorgrapgher and told I would be scanned at 32 weeks. I have had no consultant contact or explanation of the complications that could arise. I don't feel that Google is the most informed way to find out about your unborn baby. Finally 32 week scan arrived. I have just left the hospital with no explanation as to the condition, a consultant who can't even introduce themselves and to top it haven't even read my notes and thought I was there due to GD which I don't even have. Frightened for the final few weeks of this pregnancy and fearful of delivery all due to the lack of information of Salisbury maternity services. They may all be qualified but there is a total lack or personal care.

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Responses

Response from Salisbury District Hospital

We are very sorry to hear about your care and this is not the kind of experience that we want for women here in Salisbury. We are so pleased that we have been able to speak to you and apologise in person so that we can now work to make sure that you receive the care that you need for the rest of your pregnancy.

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