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"A new hip in Ludlow Ward"

About: Robert Jones & Agnes Hunt Orthopaedic Hospital / Trauma and orthopaedics

I have recently had a hip replacement in the Ludlow Ward. I was extremely well cared for from the moment I arrived. The nursing staff were very caring and considerate and the room was clean and welcoming. My surgeon visited pre-op and post-op and their registrar kept and eye on me each day. The anaesthetist was exceptional, as I was very nervous and they visited me before and after the operation and was very caring.

I was taught how to use my crutches and I received some items to take home to help me at home. I had been led to believe that I would be able to borrow any items I needed and it was not until the day before I left that I was told that because of where I lived I would not be able to borrow certain items. I think that this should have been told to me before I went into hospital so that I could get my own items and be prepared. This was a bit of a worry as when I got home I was unsure of what I could and could not sit on.

I would have liked more guidance from the physios as to the progression from 2 crutches to 1 to none. I asked but wasn't told. I am lucky that my daughter is a physio and she taught me the next stage of walking! I also think that a phone call maybe 5 days after I had got home would have been useful. Just to see how I was getting on and whether I had any questions.

Overall it was a very good experience, if you can call a major operation a good experience! And, by the way, the food was first class!

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Responses

Response from Robert Jones & Agnes Hunt Orthopaedic Hospital 6 years ago
Robert Jones & Agnes Hunt Orthopaedic Hospital
Submitted on 27/07/2017 at 16:17
Published on nhs.uk on 28/07/2017 at 11:34


Thank you very much for taking the time to provide us with feedback regarding your recent experience at The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust. It is always encouraging to hear of positive experiences patients have had here. We aim to provide high quality services for all our patients, thank you once again.

I will pass your further comments onto the Manager of the Physiotherapy Department for her attention.

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