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"Rapid access chest pain clinic"

About: University Hospital Monklands / Cardiology/Coronary Care Unit (Ward 18)

(as the patient),

I attended this clinic and within an hour had been welcomed, assessed had all tests completed and discharged. The service was not only efficient and well organised but very professional. Staff were very friendly and put me at my ease and explained everything that was happening at each step.

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Responses

Response from Nichola Summers, Deputy Director of Hospital Services, University Hospital Monklands, NHS Lanarkshire 6 years ago
Nichola Summers
Deputy Director of Hospital Services, University Hospital Monklands,
NHS Lanarkshire
Submitted on 28/07/2017 at 08:50
Published on Care Opinion at 12:52


picture of Nichola Summers

Dear Mac17

Thank you so much for the lovely comments about your experience at the Rapid Access Chest Pain clinic. I am so glad that everything went smoothly during your visit, and that you felt welcomed and well informed about what was happening.

I will happily pass on your feedback to the team who looked after you, and I am sure it will be a real boost to them.


With best wishes

Nichola

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