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"Delivery Suite and Postnatal Ward"

About: Sunderland Royal Hospital / Maternity

(as the patient),

I was admitted to the delivery suite recently for induction on to have my twin girls. I was nervous but was immediately made to feel at ease by the attentive staff on the unit. Everyone I met during my stay was friendly and professional at all times and could not do enough to make me & my husband comfortable. We would love to say a special thanks to the midwife, Pam, who was absolutely amazing, brought our twins safely into the world and couldn't do enough for us and to midwife Dawn (I'm sorry I don't remember their surnames) who was on night shift after I delivered my girls who I kept busy all night looking after me when I myself became unwell all while making sure our twins had all their checks done.

The day after I was moved to the postnatal Ward where I spent 4 days, most of them with my husband, one of our girls was a bit poorly and we met a few of the neonatal staff too and I was happy to see that the staff were also very friendly and attentive. Nothing was too much trouble and the midwives were always popping in and out day or night checking if we were alright, if we needed anything or offering pain relief if I needed it. I spent nights alone on the ward as we have another daughter and my husband took time to go home with her a few nights, and it was lovely to have the night nurses helping me out with feeding one of my girls While I fed the other so I could get back to bed and get some well needed rest.

Everyone we met on the maternity unit during our stay we cannot thank you enough for everything you did for me, my husband and my girls. You all really are a credit to your profession.

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Responses

Response from Sunderland Royal Hospital 6 years ago
Sunderland Royal Hospital
Submitted on 26/07/2017 at 18:26
Published on nhs.uk at 19:32


Thank you so much for taking the time to leave such positive feedback following the delivery of your twin girls.

We realise how busy you will be at the moment so the staff on the department will really appreciate your comments!

We are pleased to read that you were so well looked after.

This must have been a very anxious time for you and we're delighted that our staff were able to ensure that both you and your husband's needs were taken care of.

Thank you once again and we hope you're enjoying this very special time.

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