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Brilliant care

Story from nhs.uk

"Brilliant care"

My husbands mother was admitted two week ago she needed to have this intervention. Right from the beginning they have helped her.

The staff are brilliant and take a lot from other patients and are really good with them, their moods change so quickly. I admire them for the job they do.

Kingsley ward

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Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 6 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust

Submitted on 01/08/2017 at 15:50
Published on Care Opinion at 18:00

Dear Anonymous

Thank you for the taking the time to post your comments

My name is Katherine Earlam and I am a PALS officer for the Trust.

I was very pleased to hear of your positive experience of our services and I would like to assure you that I will forward your comments onto the team involved so that they can share them with the staff.

If you would like to contact me my contact details are:

Number: 01925 664450

E-mail: Katherine.earlam@nwbh.nhs.uk

My hours of work this week: 09.00 am – 5.00 pm

Once again I would like to thank you for taking the time to tell us about your experience. We sincerely value your feedback as this will help us to continue to improve our services for others.

Kind regards

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