brilliant staff n nurses
awful waiting time
worst thing is - saw dr and asked when follow up appointment was gonna be. told it would be a letter. phoned a week later to see why letter not arrived and waz told my appointment was yesterday! a missed appointment for the hospital - making me look bad and costing them time n money.
worse still I am stuck in a plaster cast and was told the next appointment is start of august!
if I am due to be seen yesterday and have to wait another 3 weeks through no fault of mine.
"follow up appointment"
About: Hertfordshire & Essex Hospital Hertfordshire & Essex Hospital Bishop's Stortford CM23 5JH
Posted via nhs.uk
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