This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Wonderful treatment in the Cardiac Intensive...

Story from nhs.uk

"Wonderful treatment in the Cardiac Intensive..."

About: Manchester Royal Infirmary / Cardiology

I recently had open heart surgery in the MRI cardiac unit to replace a defective mitral valve. The operation was very successful, but three days later I suffered an unexpected and sudden cardiac arrest. The medical staff in the Unit were amazing. Their immediate response to this incident undoubtedly saved my life. My deep appreciation goes to the cardiac and anaesthetist consultants, doctors nurses and support staff, who worked long and hard in difficult circumstances to resuscitate me and save my life. I cannot express my appreciation enough to all the staff involved, at every level, in this wonderful hospital. Nothing was too much trouble for them and each and every one worked in such a pleasant, helpful and caring way, keeping my family fully informed at every step of the way. Thankfully, due to their excellent skill, assiduity and care, I am now home and my health is continuing to improve. My thanks go to all in the Cardiac Intensive Care Unit and Ward 3. My thanks also to the support given to me by the chaplaincy at the hospital.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Patient Experience Team, Manchester University NHS Foundation Trust 6 years ago
Manchester University NHS Foundation Trust

Submitted on 19/07/2017 at 10:13
Published on Care Opinion at 13:10

Thank you for taking the time to post your kind comment on the NHS Choices website about your positive experience at Manchester Royal Infirmary. We were pleased to read that our staff responded efficiently to provide you with the emergency care and treatment you needed post surgery. We understand that this must have been a difficult time for you and your family and we are pleased that your family were kept well informed during this time. We are especially pleased that our staff were able to support you and that you found them to be pleasant and caring and that our Chaplaincy team were also able to provide support during you stay. It is always good to receive feedback which highlights the hard work and dedication of our staff. We were very happy to know that you are recovering well and we hope that your health continues to improve. We will ensure that your feedback is passed on to the teams involved in you care.

Response from Manchester Royal Infirmary 6 years ago
Manchester Royal Infirmary

Submitted on 19/07/2017 at 10:15
Published on nhs.uk on 21/03/2019 at 18:10

Thank you for taking the time to post your kind comment on the NHS Choices website about your positive experience at Manchester Royal Infirmary. We were pleased to read that our staff responded efficiently to provide you with the emergency care and treatment you needed post surgery. We understand that this must have been a difficult time for you and your family and we are pleased that your family were kept well informed during this time. We are especially pleased that our staff were able to support you and that you found them to be pleasant and caring and that our Chaplaincy team were also able to provide support during you stay. It is always good to receive feedback which highlights the hard work and dedication of our staff. We were very happy to know that you are recovering well and we hope that your health continues to improve. We will ensure that your feedback is passed on to the teams involved in you care.

The Patient Experience Team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k