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"I was greeted with conversation and professionalism"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

I was admitted at 8. 00am for day surgery on my right ankle. My fiancee took me to the hospital and we were greeted as soon as we got to the ward. We were checked in and shown to my room. It was clean, airy and a good first impression. The whole day from start to finish, I was greeted with conversation and professionalism from every staff member I encountered. After the surgery, I felt I was well looked after and in particular Samantha.

Thank you.

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 6 years ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 17/07/2017 at 14:39
Published on Care Opinion at 15:00


picture of Nola Cassidy


Dear daveyankles

Thank You for taking the time to post about your care in the Day Surgery Unit, I am glad to read that you were treated with professionalism by all the staff you met and that you felt well looked after during your stay.

I hope your recovery is going well. I will pass on your comments to the staff including Samantha.

Kind Regards

Nola

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