This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent patient care"

About: Tayside Community Services

(as the patient),

I was originally referred to adult psychological therapies in Dundee in 2016, I was then seen by Karen in march 2017.

I felt very distressed and anxious on my first appointment as I was in crisis at this point, Karen quickly calmed me down and done everything within her power to get things in place for me to receive the correct care.

In every appointment I felt very relaxed and able to chat about what was going on for me at the time, she always done everything within her power to support me.

I was referred to a community mental health team as she felt that it was necessary for me to have a different approach and to figure out what was causing these periods of depression and anxiety. I feel so grateful and just can't thank Karen enough for everything she put in place for me as without her I wouldn't be much further, she went over and above to make sure I had adequate support in place before I was discharged and always made me feel safe and comfortable in our sessions. X

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Alison Moss, Feedback Manager, NHS Tayside 6 years ago
Alison Moss
Feedback Manager,
NHS Tayside
Submitted on 21/07/2017 at 09:30
Published on Care Opinion at 09:42


Dear Merce

Thank you for taking the time to post a comment about one of our Dundee Adult Psychological Therapy clinicians on Care Opinion. Attending assessment appointments takes courage and I’m pleased that Karen was able to put you at ease and help you explain the difficulties you have been experiencing. We know that moving between services can be difficult and it’s good to know that Karen helped you make that move and made sure you were well supported until the other service could take over. I will ensure that Karen is made aware of your positive feedback.

Linda Graham

Deputy Director of Psychology

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k