"Insensitive and uncaring"

Two days ago I had to attend the EPAU after having cramping and bleeding at 8 weeks pregnant. It was my first pregnancy and was understandably upset and fearing the worst. The member of staff who performed my scan was cold and blunt and offered no information what so ever. I had to have an internal scan which was an incredibly uncomfortable and upsetting experience. I was then informed I had to wait in a room for a doctor to come and speak to me. It was at this stage we knew I had miscarried as we were shoved in a small room on our own with miscarriage information posters on the notice board.

We were then joined by a another member of staff of whom didn't introduce themself - I have no idea if they were a doctor or nurse or midwife as they just came and sat down and asked me some questions (still not telling us what was going on). They then told us quite frankly that yes I had miscarried and that they'd get us a leaflet to explain what our options were. We were then left in the room alone to read through the different options available to us following a miscarriage. When the member of staff returned they informed us that not all the options were available to me as I had already started to miscarry. We asked some questions but their answers were not clear and we were then left to go home not really sure what was happening or what will happen in the upcoming days.

Luckily I had prepared myself for the worst before attending my appointment as we were offered no kind words, no support, no information (other than a standard information booklet). The way the news was broken to us was incrediby cold given the sensitive nature of what was going on.

I am now feeling terrified of what's to come - if I have any further complications with the miscarriage I have no desire what so ever to contact that department. And should we have a child in the future I have lost all confidence with the thought of having a baby at Basingstoke Hospital. I feel incredibly let down. I have since tried to get hold of the midwife I had my first appointment with last week but they have so far failed to get back to me.

No woman should be left to go through this alone. But given how common miscarriages are, the thought that so many other women may have had an experience like mine is incredibly sad.