This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Not impressed"

About: Ilkeston Community Hospital

To begin with I was pleased with the staff I came into contact with but when it came to seeing the consultant who I thought was rather abrupt and impatient I was rather annoyed and upset. I was told that they couldn't do the removal here after all because I have a mild latex sensitivity and they were not set up for this. So after waiting weeks for an appointment I have to be referred somewhere else and have a latex allergy test. I completely understand that this is important to know but however if it was stated before I arranged this appointment about the importance of having a latex allergy test I would have got one before hand. Although I feel mine is not a full blown latex allergy so I don't warrant a test for having sensitive skin.

After speaking to the nurse they said the surgery is not equipped for an Anaphylactic shock. This gets me wondering what would happen if someone had an latex allergy they didn't know about? My suggestion is couldnt you go all latex free? Nitrile gloves? Etc.

So now I need more time off work without pay, thanks!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ilkeston Community Hospital 6 years ago
Ilkeston Community Hospital
Submitted on 14/07/2017 at 14:31
Published on nhs.uk at 19:32


We are very sorry to hear about your poor experience of whilst accessing Dermatology Outpatients at Ilkeston Hospital.

This is not our usual standard of care and we would like the opportunity to investigate why this has happened.

We require some more information to enable us to look into your concerns. Please can you contact our Patient Experience Team on 01773 525119 to discuss this further and to make sure we can arrange a further appointment for you. Thank you for providing this feedback as we are committed to identifying opportunities for learning and to improve our patients experiences of services.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k