This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"A&E Treatment"

About: Pinderfields General Hospital / Accident and emergency

(as a service user),

I was left sat in A&E after being sent back by my GP. I had been discharged earlier that day after having been given morphine hours earlier, which had made my pain manageable (no surprise there). Once that had worn off I was unable to sit straight so after seeing my GP I was sent back to A&E after they had discussed my case with an A&E consultant. After waiting in the main waiting area, in incredible pain (worse than giving birth) and vomiting I saw a staff nurse. I gave the nurse the letter from my GP detailing the conversation they had had with the A&E consultant. The nurse was dismissive of this and my own statements regarding my symptoms. Admittedly the nurse was correct in saying I had a temperature and needed to cool down, take my jacket off etc but that was as far as they went regarding my symptoms and even then I feel they were quite aggressive in their tone. After around 20 minutes they took the letter to the A&E consultant, after which I was admitted to A&E. It turned out that my symptoms were severe enough to have been life threatening if I had waited another 24 hours. As it was I had an operation and can't fault the staff on the wards but my experience of A&E was worrying. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Patient Liaison Manager, Mid Yorkshire Hospitals NHS Trust 6 years ago
Submitted on 07/07/2017 at 16:24
Published on Care Opinion at 16:32


Dear Marie0101

We are sorry to hear of your poor experience and apologise for the distress caused.

We will be pleased to arrange for the matter to be investigated if you would like to contact us directly with the appropriate details.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k