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A 17 hour wait for a bed in a and e. Disgusting

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"A 17 hour wait for a bed in a and e. Disgusting"

About: The Great Western Hospital / Accident and emergency

My mother had a wait of nearly 17 hours in a and e for a bed. She is elderly and extremely frail. This is not good enough.

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Responses

Response from The Great Western Hospital 6 years ago
The Great Western Hospital

Submitted on 06/09/2017 at 10:58
Published on nhs.uk at 12:30

Thank you for taking the time to tell us about your mothers experience in A&E. First of all may I apologise for the delay in responding to you. We are sorry to hear we did not meet your expectations. We take concerns seriously and would be keen to investigate and take action as appropriate. If you would like this to happen then please contact our Patient Advice and Liaison Service by emailing pals.team@gwh.nhs.uk or calling 01793 604031 with full details of your concern regarding your mothers care.

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