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Excellent care in Endoscopy dept

Posted By Murray mint

"Excellent care in Endoscopy dept"

About: Forth Valley Royal Hospital / Endoscopy and day care

(as the patient),

I was apprehensive about the procedure to remove a polyp but the all the staff from admitting nurse to consultant General Surgeon really put me at ease. They had the right mix of professionalism mixed with humour and obviously worked well as a team.

I felt I was looked after by confident, well trained staff who really cared.

They are a credit to the hospital and the NHS in Scotland.

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Responses

Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 6 years ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley

Submitted on 05/07/2017 at 08:15
Published on Care Opinion at 09:20

picture of Pauline Donnelly

Dear Murray mint

It is lovely to hear from you, thank you for taking the time to get in touch to leave such positive feedback. I have shared your feedback with the Endoscopy Unit.

I hope that you have recovered from your procedure.

Kindest regards

Amanda Crawford

Patient Relations Lead

NHS Forth Valley

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