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It has made such a difference

Posted By corvusee98

"It has made such a difference"

About: WestMARC (Ayrshire & Arran)

(as a relative),

Our GP referred my husband to WestMARC for a wheelchair when is mobility became more limited. When the wheels needed to be looked at and the battery was also playing up we called WestMARC, within a couple of days an engineer came round and sorted out all the problems he had been experiencing with the chair. It was lovely, we thought we’d have to wait longer which we were resigned to but it has made such a difference to my husband being more comfortable and confident when going out in his chair.

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Responses

Response from Heather Richardson, Interim General Manager, Emergency & Acute Medicine, NHS Greater Glasgow & Clyde 6 years ago
Heather Richardson
Interim General Manager, Emergency & Acute Medicine,
NHS Greater Glasgow & Clyde

Submitted on 03/07/2017 at 11:05
Published on Care Opinion at 11:16

Dear corvusee98,

Thank you for posting your story on Care Opinion. I am delighted to read that you have had all the issues resolved with your husbands chair and in a time frame that exceeded your expectations. It is always lovely to read stories about the new lease of life that repairs can bring when you are both comfortable and confident in how the wheelchair functions.

I will make sure I pass on your feedback to the team who will be delighted to read your comments.

Kind regards

Heather McIntosh

Operational Services Manager

WestMARC

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