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"Fantastic experience child orthodontic operation"

About: Queen Victoria Hospital (East Grinstead)

My daughter had 4 teeth removed and an impacted tooth 'exposed and bonded' all under general anaesthetic. After a very traumatic experience at St Faiths dental clinic previously, she was extremely nervous. I can not thank the whole team at QVH enough, they provided excellent care from the minute she was admitted. The staff on Peanut ward were cheerful, caring, approachable, funny.... I could go on. The theatre staff were just as wonderful and all in all my daughter had a very positive experience. She herself said that it was so much better than she expected, and she was very grateful to all the staff. Well done and thank you!

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Response from Queen Victoria Hospital (East Grinstead) 6 years ago
Queen Victoria Hospital (East Grinstead)
Submitted on 04/07/2017 at 14:56
Published on nhs.uk at 16:31


Dear Anonymous

Thank you for sharing your daughters recent experience with us. Coming into hospital can be a very daunting place and we are so pleased that the staff on Peanut ward and in our theatre were able to reassure and support her throughout her stay.

Please be assured that your kind comments will be shared with the staff who I am sure will be delighted to know how their professionalism and empathy helped your daughter.

Once again thank you for your comment and we wish your daughter all the very best.

Kind regards

Nicolle Ferguson, Patient Experience Manager

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