About: Furness General Hospital Furness General Hospital Barrow-In-Furness LA14 4LF
Posted by e**7
What I liked
What could be improved
having set off to attend my appointment, sadly my wheelchair broke down, by the time, i had got help, and transported back home, there was no longer enough time to get to the hospital for my appointment,
so i phoned the fracture clinic, and informed them that due to wheelchair breakdown, i would not be able to attend, and that i would need a new appointment for today (a week later), i was informed that a letter would be sent out with new appointment, (could not give new one over the phone??),
imagine my surprise when today i got a letter stating that i did not attend or let them know!!!!!
make sure that when someone lets you know they can not attend an appointment that it is noted, and not ignored like i have been!!!