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Awful

Story from nhs.uk

"Awful"

About: Lincoln County Hospital

Done damage to my ankle, was in the hospital for a total of 6 hours for them to assess me, send me for an X-ray, to see a doctor for them to try and send me for another X-ray, then from seeing the doctor I had to wait over an hour to get a cast put on my foot when there was nobody else waiting and I was in a lot of pain, Awful experience

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Responses

Response from Karen Hansord, Senior Sister, Accident and Emergency, United Lincolnshire Hospitals NHS Trust 6 years ago
Karen Hansord
Senior Sister, Accident and Emergency,
United Lincolnshire Hospitals NHS Trust

Submitted on 27/06/2017 at 08:31
Published on Care Opinion at 11:34

Dear Anonymous

I am sorry that you had a long wait during your visit to A&E, the team work hard to minimise patient waits unfortunately at times of high attendance delays do occur.

We share all of the feedback for the staff to reflect upon, thank you for taking the time to share your experience with us, the team are able to use both positive and negative feedback to improve the service.

Regards

Karen Hansord – A&E Sister

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