I had a relatively sort wait of 2.5 hours.
There were TVs to pass the time, a little shop with drinks and snacks.
The place was clean and tidy.
The booking in system was a bit confusing when I arrived, I couldn't understand where to go and the signs didn't help, but other patients did.
Every single member of staff I met from reception, nurse practitioners, porters, radiography department were lovely.
They could not have been kinder or more considerate.
I was so impressed when physio was arranged for me within a week.
Its too easy to complain, but I want to take this opportunity to say thank you.
"Visit to A&E a dedicated, busy department"
About: University Hospital Aintree / Accident and emergency University Hospital Aintree Accident and emergency Liverpool L9 7JU
Posted via nhs.uk
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