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Care Opinion

Dissatisfied

Story from nhs.uk

"Dissatisfied"

About: Cromer Hospital

Took my 21 month old in after having a head injury. Very clear large bruise. Nurse literally looked at her and said she's smiled so she's fine. The nurse barely glanced at my daughters bruise, okay I may have been over worried but they did nothing. I would have at least expected hthe nurse to take a temperature, they didn't even do any paper work. Not impressed

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 6 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust

Submitted on 11/07/2017 at 14:50
Published on Care Opinion at 16:23

Dear Family Member

Thank you for sharing your experiences of your recent visit to Cromer Hospital. I am sorry to read that you were dissatisfied with the service you received. If you would like to contact me by email at pals@nnuh.nhs.uk we can look into this further for you.

With kind regards

Sarah Eastwood, PALS Manager

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