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Caring and considerate staff, an example of the...

Story from nhs.uk

"Caring and considerate staff, an example of the..."

About: Charing Cross Hospital / Accident and emergency

We were only waiting for 10 minutes and the doctor who admitted my husband couldn't have been more considerate and helpful.

This has been the best Hospital experience that we have ever had. The team were so efficient and understanding, nothing was too much trouble.

No one likes to have to go to Hospital particularly as we get older, but this Hospital is an example to many others on how to be efficient and caring.

Many thanks, your care made a very worrying day so much easier, and the advice and tests that you gave my husband would never have happened here in Newbury, we now will follow up on your advice and hopefully find out what his health problem is.

Please thank the A and E Team on duty on the 22nd June from 17.50 to 22.30 we are so grateful.

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Responses

Response from Charing Cross Hospital 6 years ago
Charing Cross Hospital

Submitted on 26/06/2017 at 09:16
Published on nhs.uk at 10:32

Imperial College Healthcare NHS Trust is delighted to hear that your husband received excellent care from all the staff in the A & E department at Charing Cross hospital.

Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers.

Imperial College Healthcare NHS Trust appreciates and values your comments.

We wish you both well for the future.

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