"Nothing has appeared weeks later"

I am utterly disgusted with the service at Balanden House. I seen a psychiatrist early 2016 . After a few sessions she said I would be seen for CBT. Months passed and no contact. Then they couldn't find any notes on my file. I seen my GP who chased this up and referred me to a CPN for an assessment appointment. I was assessed by a CPN  in November 2016.

The CPN refered me to a CBT group. I attended most of the sessions, but found my mental health was rapidly deteriorating and couldn't go again. An appointment came in February to see CPN at Ballanden House for a few months later.

I then received a letter telling me the venue was changed and I was to see them at Gracemount Surgery. Then ANOTHER letter appeared, this time the venue had been changed to Mountcastle Health Centre. The day of my appointment I received a call saying she was off sick and another appointment would be sent out.

No appointment appeared. I phoned and guess what, received an appointment notification by post, this time for July! Phoned a month later as I needed an appointment sooner. Asked if it could be moved and was informed my appointment had been cancelled. Confused and angey, I complained to my GP. Was contacted by the appointment officer at Ballanden House, who told me the appointment was cancelled in error, it was the wrong type of appointment as I had already been assessed and I will be put back on the list where I left off.

Nothing has appeared weeks later. I phoned to find out when, was advised "they're very busy, it could be several months". You couldn't make this up. Meanwhile, still suffering daily. Anxiety is out of control and feeling increasingly low. It's reassuring some people managed to be seen.

In my opinion the service has been very uncaring and unprofessional towards me.